Service Area Map
I am based in Wantage, Oxfordshire, and will normally visit local clients to give IT support in the South Oxfordshire and West Berkshire area.
During the COVID-19 crisis, I will be suitably masked and gloved during visits. Or I can collect your device if you are nearby, within my call-out areas, below. Alternatively, you can request that I connect to your computer or tablet and help you on-screen if you wish. Thank you!
The area in Blue is my patch where I charge no call-out fee, I just invoice for my work; please see my pricing guide.
For the area in Green, I do have an additional onsite support call-out fee of £40 to cover my travel costs and extended travel time.
Additionally, I also actually travel well beyond the green area, but I drop the call-out fee and have to charge an hourly rate for travel (£60), plus mileage at 50p/mile. So, if you live in Scotland I am not going to be much use to you in person. But I do give virtual support, by phone and by connecting to your computer or tablet, which for me is just like being in front of it. Virtually I have helped clients throughout this country and as far away as Singapore…