I offer IT support assistance at PAYG hourly rates and some procedures at a fixed price. I also give discounted prices for clients who pay a small retainer. I do not charge for travel within my area, but do have charges for further afield. See below for details.
Ad-hoc PAYG tech support pricing
I give ad-hoc IT support assistance online and onsite. My hourly rates are:
Fixed-price support procedures
Some common procedures can be done at a fixed price rather than by hourly rate:
Computer tuition and guidance, with ongoing bitesize help. Price is per hour, pro-rata to the nearest 10 minutes.
Tech support pricing at a discounted rate
Clients who pay a retainer of £10/month get a discounted hourly rate and benefit from my committed personal support. 😉
Discounted 20% off my hourly rate and fixed-price support;
Proactive computer health monitoring to keep your devices running smoothly;
Easy pre-configured virtual support connections for quicker and simpler live on-screen assistance.
All mobile visits within my area do not incur a call-out or travel fee. For details about my patch, the areas I cover and information about charges for longer distances, click here.